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Centerstone Programs

Energy Assistance

Already applied? Click here to check your application status!

Winter heating bills are costly. Instead of worrying about which bills to pay, let Centerstone help. Our Energy Assistance Program provides financial assistance through LIHEAP and PSE HELP to assist low-income families and individuals subsidize their home heating costs and minimize future costs. The average household saved $307 last year by applying for Energy Assistance through Centerstone.

Centerstone administers two programs within our larger Energy Assistance Program:

Program Name Low Income Home Energy Assistance Program (LIHEAP)   Puget Sound Energy Home Energy Lifeline Program (PSE HELP)
Funding Availability Available 11/10/14-6/30/15 or until funding is exhausted Available 10/1/14-9/30/15 or until funding is exhausted
Type of Assistance Assists with electric, oil, wood, gas, propane, coal Assists with PSE gas only
Income Guidelines 125% of the federal poverty line 150% of the federal poverty line
Service Area   Seattle City limits Seattle City limits
Benefit Amount $25-$1000 $50-$1000
Additonal Notes Helps residents who have their heat included with their rent starting in mid-March 2015 Bill must be in the client’s name as a customer or co-customer, does not assist residents who have their heat included with their rent

If you think you qualify for one or both of the followiong programs, please proceed to Service Area.

Service Area

Determine Your Service Area

You must live within one of the following Seattle zip codes in order to qualify for Energy Assistance through Centerstone.  If you live within the following zip codes, please proceed to “Income Eligibility.”

98101 98102 98103 98104
98105 98106* 98107 98108
98109 98112 98115 98116
98117 98118 98121 98122
98125 98126 98133* 98134
98136 98144 98155 98177
98178* 98199

*Some residents of these zip codes may be served by other agencies if they are not within the Seattle City limits. If you are unsure if your home is located within our service area, you may call our office (206-812-4940).  If you do not live in any of these zip codes, you may be served by Multi-Service Center (south of Seattle) or Hopelink (north/east of Seattle). Please contact them for more information.

Income Eligibility

Determine Your Income Eligibility

Your household must net the following amount or less for the previous three months in order to qualify for Energy Assistance.  If your household income qualifies for Energy Assistance, please proceed to “Ways to Apply.”

Household Size LIHEAP (125% of the poverty line) PSE HELP (150% of the poverty line)
1 $1,216 $1,459
2 $1,639 $1,966
3 $2,062 $2,474
4 $2,484 $2,981
5 $2,907 $3,489
6 $3,330 $3,996
7 $3,753 $4,504
8 $4,176 $5,011
9 $4,599 $5,519
10 $5,022 $6,026


Ways to Apply

If you meet the above requirements you have several options for receiving help:

  • Schedule an appointment by calling 1-800-348-7144.  New appointments are added on the first business day of the week (usually Mondays) at 8am.  Please keep in mind that we serve nearly 10,000 households each year, all trying to receive help, so it may take several attempts before you can schedule an appointment.
  • Work with a partner organization to submit your application.*
  • If you are elderly or homebound only-call our front desk to be sent an application packet in the mail (206-812-4940) or email email hidden; JavaScript is required.*
  • If you are in an Emergency Situation (defined as receiving a 10 day shut-off notice, 24 hour shut-off notice, or are currently disconnected from your heating provider), please call Centerstone directly (206-812-4940).  You will be advised to come into the office and pick up an “Emergency Packet.”  You will need to make photocopies of all the required documents and will need to return them, with your completed Emergency Packet to Centerstone ASAP.  We are unable to make photocopies for you, as you do not have an appointment.*

*Please note: Centerstone does not accept emailed or faxed applications. They must be mailed in or hand-delivered.

Once you have determined how you will apply, please proceed to “Required Documents.”

Required Documents

Gathering Documentation

You will need to bring the following documents to your appointment, or you will need to make photocopies of all of the following documents if you are mailing in your application, have an Emergency Packet, or are submitting it through a partner organization.

Social Security number verification for all household members age 18 and over.  Clients who have never been issued a Social Security number may still apply.

  • Items that may include a Social Security number are:
    • Social Security card
    • Medical, legal, tax, or education documents that display your name and the full Social Security number

Verification of all children living in the household.

  • Acceptable verifications include:
    • Medical coupons or cards
    • Birth certificates
    • Social Security cards
    • School IDs

Photo IDs for all household members age 18 and over.

Verification of Income for all household members for the three months prior to your appointment (not including the month you apply)

  • Acceptable forms of income verification include:
    • Pay stubs for all three months
    • Award letters
    • Proof of TANF, ABD, SSI or Social Security
    • Unemployment printouts or stubs
    • Bank statements showing direct deposit
    • If you or someone in your household did not have income leading up to your appointment, you will need to request a “Declaration of No Income” statement from our office.

Current lease/rental agreement/rent receipt OR mortgage coupon/property tax statement.

Your current heating bill (typically Seattle City Light or Puget Sound Energy, or provide the name of your oil provider)

  • If your heat is included with rent, you will need to have the “Heat included with rent” form signed by your building manager. We will only accept applications for “Heat Included with Rent” residents starting in March 2014.

How Centerstone's Energy Assistance Program Makes a Difference

LeRoy’s Story

70 year-old LeRoy has worn many hats in his life, followed many paths.  He served in the United States Army at Fort Lewis until 1962.  He recovered from drug addiction and has been sober for the last twenty years. He worked as a professional entertainer during the 1960s and 1970s. He drove limousines for thirteen years, chauffeuring entertainers he used to consider peers. All in all, LeRoy has a colorful past.

Sadly, like many of the approximately 607,500 veterans currently living in Washington State, LeRoy suffers from chronic health problems, including COPD (Chronic Obstructive Pulmonary Disease) and severe emphysema. One effect of Leroy’s condition is that he is always connected to an external oxygen source, one of which is powered by electricity.

When LeRoy found out that he was going to lose power and he was unable to pay to prevent the shut-off, he was despondent.  He knew he couldn’t remain at his home without electricity.  Besides not having heat, lights, or a powered refrigerator, he would not be able to breathe.  As LeRoy was trying to determine his next move, with his nearest relative living all the way in Cincinnati, Centerstone’s Energy Assistance Program provided LeRoy with a lifeline grant, pledging $354 to his account.  When LeRoy found out, he broke down in tears.  “If it hadn’t been for you guys saving my life, I don’t know what I would have done,” he replied.   “Thank you so very, very much, and I hope that you will have a very, very Happy new Year and many more Christmases.  God Bless you and your family.”

Low Income Home Energy Assistance Program