Centerstone helps to ensure that all people in the Seattle area have the opportunity to be self-sufficient by providing access to basic needs and programs that educate and nourish, creating a thriving community of neighbors helping neighbors.
The organization has undergone rigorous work in recent years to become more sustainable and efficient in an effort to modernize our organization, expand our private funding base, and develop public/private partnerships. We addressed internal staff functions, expanded and trained the Board of Directors, and maintained full compliance and clean audits. We conducted a rigorous analysis of internal processes, optimized procedures used to deliver services, and implemented policies to positively impact the overall agency culture. We also completed a city-wide Community Needs Assessment survey to measure the effectiveness of our program offerings, identify service gaps, and assess future needs. In addition, we completed a strategic plan to assess our core competencies, define our position in the community, and chart new growth areas.
Last year we focused on Centerstone growing beyond fulfilling basic needs—such as food and housing assistance— with offerings that help people to develop self-sufficiency:
- We focused on growing our Financial Education Program, a service that aims to address the deeper issues of those struggling in our society. The Financial Education Program provides the tools to stabilize, educate, and reduce debt for our clients. As part of this program, we offered Tax Preparation services this past year to educate people on how to prepare their own simple individual or joint tax return using top tax software.
- We included nutrition education in our food program and responded to increased demand for food assistance by seeking support to extend our Food Bank hours and home delivery route.
Learn about the five strategies guiding Centerstone in our 2013 Strategic Plan.